Who for?

For lone workers or anyone who has found themselves in a vulnerable position.

Aims

To reduce the risk of harm to yourself whilst working in isolated conditions by providing you with the know how and guidance to deal with a situation which threatens your personal safety if it should arise.

Course Content and Objectives

• Understand the definition of workplace violence as provided by the Health and Safety Executive.

• Understand the personal effects of stress and the causes of anger and aggression and how to diffuse angry and aggressive situations.

• Appreciate the risk posed in today’s society by alcohol, knives and other forms of edged and offensive weapons.

• Have a working knowledge of what constitutes “reasonable force”, including when and how it may be used to defend oneself and how to minimise the risk of having to use force by identifying exit routes from peoples homes and from offices for a quick exit.

• Know how to use Safe Systems of Work and Personal Safety Risk Reduction Strategies when undertaking employed duties whist out walking, driving and parking cars and using public transport, traceability when away from the office, where to sit when conducting an interview, discussing the purpose of the second person on high risk visits and what staff may and may not do when responding to a panic alarm.

• Know how to use your mobile phones effectively, including the programming of fast dial buttons.

Course duration: 1 day

Course Dates: Dates to be arranged.  Please register your interest in this course.

(open/public)

Cost per person: £110 (accommodation & meals not included)

(open/public)

ml ferris associates Certificates of Attendance provided on completion of the course.

In-house cost:       £800.00 Per day + Travelling Costs at 0.53 pence per mile + Accommodation and Meals where an overnight stay is required.

ml ferris associates Certificates of Attendance provided on completion of the course.

For bookings and enquiries please contact:

Mike Ferris:  07595584747 / 01245 363663  or

email:  info@mlferrisassociates.com